Last updated: 6 November 2026

This page explains what personal information Nicotine Pouches Pro (“we”, “us”) collects when you use nicotinepouchespro.com, what we use it for, and the choices you have. We are an online shop that delivers within the United Arab Emirates, and we handle personal data in line with the data protection law that applies in the UAE.

What we collect

  • Order details: your name, phone number, email address, delivery address and the items you order.
  • Messages: anything you send us through the contact form, email or WhatsApp.
  • Account details: if you create an account, your username and email. Your password is stored in hashed form, so we cannot read it.
  • Technical data: your IP address, browser type and the pages you view, collected through cookies and server logs.

We take cash, card and bank transfer, and our checkout does not collect card or bank details on this site.

How we use it

  • To process your order, arrange delivery and contact you about it.
  • To reply to your questions and requests.
  • To keep the order and accounting records we are required to keep.
  • To check that a customer is old enough to buy our products.
  • To keep the website secure and working properly.

Who we share it with

We share only what is needed. That means our delivery couriers (your name, phone number, address and order), our website hosting and email providers, and public authorities where the law requires it. We do not sell your personal data.

Cookies

Some cookies are needed for the cart, checkout and login to work. Others help us see how the site is used. You can block or delete cookies in your browser settings, but the cart and checkout may stop working if you do.

How long we keep it

We keep order records for as long as we need them for accounting and legal reasons. Other information, such as messages and account details, is kept until you ask us to delete it, unless the law requires us to hold on to it.

Your rights

You can ask us what personal data we hold about you, ask us to correct it, or ask us to delete it. You can also object to us using it in certain ways. Email us and we will get back to you.

Children

Our products and this website are for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you think a child has sent us their details, let us know and we will delete them.

Security

We take sensible steps to protect your information, but no website or online service can promise complete security.

Changes to this page

If we change how we handle personal data, we will update this page and the date at the top.

Contact us

Questions about your data? Email nicotinepouchespro01@gmail.com or message us on WhatsApp at +971 52 393 5381.